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Cummins Inc. Medical Operations and Provider Relations Director in Columbus, Indiana

Medical Operations and Provider Relations Director


Cummins is a place big enough to coach and develop a global workforce and create the world’s leading clean, engine technology. We’re also small enough for you to find your fit and personal passion with a team of dependable, innovative thinkers who are developing their careers within a diverse, inclusive, empowering environment. Learn more about this role and how you can begin Working Right.

TheMedical Operations and Provider Relations Directoris a critical leadership role in guiding and developing the strategy and oversight of medical operations and provider quality that keep our global employees and families on the journey to continuous improvement of their health and wellbeing.


Your impact will happen in these and other ways:

Setting the medical service delivery strategy and executing to deliver high quality and value based occupational, primary and specialty services

  • Develop and identify programs and services that aim to improve targeted health outcomes

  • Developing and presenting performance reports to top internal and external leadership

  • Developing evaluation plans that assess medical service delivery and effectiveness in our global health centers and medical rooms

  • Reviewing economic performance of health centers and medical rooms to determine ROI and any needed operational changes

  • Overseeing health center and medical service vendors and holding them accountable to:

  • Attracting top talent for service delivery

  • Reviewing resource utilization based on demand

  • Planning, forecasting and administering yearly budgets for health centers and medical rooms

  • Documenting and implementing contingency plans for service delivery

  • Conducting quality improvement assessments that align with Patient-Centered Medical Home elements

  • Leading and delegating to clinical operations team to meet strategy goals and objectives

  • Monitoring and consulting on High Performance Network providers and organizations identified performance; and in conjunction with the health and welfare benefits team

  • Responsible for oversite of global employee referral program

  • Reviewing value provider network performance reports to identify Quality providers and processes

  • Supporting and partnering with health and welfare benefits team to identify and develop programs that deliver measurable quality outcomes

  • Collaborating and supporting cross-functional teams in their health and wellness efforts to achieve company goals and objectives

  • Work with global partners to understand and implement country and regional health care policies and legal regulations to ensure compliance


  • Masters Degree Preferred

  • 10 years of Clinical Operations and Healthcare Business Management experience

  • Patient Centered Medical Home Implementation

  • Knowledge of Electronic Health Record Implementation

  • Compensation and Benefits

Base annual salary commensurate with experience plus annual variable compensation. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify.

Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Ready to think beyond your desk? Apply for this opportunity to start your career with Cummins


Primary Location United States-Indiana-Columbus-US, IN, Columbus, Corporate Office Building

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Jan 24, 2019, 11:36:00 AM

Unposting Date Ongoing

Req ID: 180007F7