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Cummins Inc. Senior Customer Quality Assurance Engineer in Cookeville, Tennessee

Senior Customer Quality Assurance Engineer


We are looking for a talented Senior Customer Quality Assurance Engineer to join our team specializing in Quality for our Filtration Business Unit in Cookeville, TN.

In this role, you will make an impact in the following ways:

  • Applies the principles of product quality planning, evaluation, and control in support of the manufacturing and installation operations of the organization.

  • Responsible for applicable systems related to plant customer issues such as corrective action requests, supplier corrective action requests, nonconforming material reports, etc.

  • Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

  • Participates in change management activities by verifying products and processes, developing key measures, analyzing data for decision support, and presenting results to plant leadership.

  • Ensures products and process development meet quality standards.

Identifies problems, prioritizes actions, leads or participates in Six Sigma projects.


To be successful in this role you will need the following:

  • 5 years of engineering support experience at a manufacturing plant required. Automotive Tier1/Tier2 supplier experience preferred.

  • Bachelor’s Degree or equivalent is required, Engineering focus is preferred.

  • Proficiency in core tools required. Must be familiar with IATF 16949 requirements. Certified IATF auditor experience preferred.

  • Must be skilled in problem solving and proficient in various problem-solving methodologies used in the corrective action process.

  • Must have strong interpersonal skills and experience interacting directly with OE customers; must be able to communicate effectively and professionally in both verbal and in written form.

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.


Primary Location United States-Tennessee-Cookeville-US, TN, Cookeville, Fleetguard

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Nov 19, 2021, 11:48:25 AM

Unposting Date Ongoing

Req ID: 210007N4