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Cummins Inc. Onsite Service Technician-Level II in Jwaneng, Botswana

Onsite Service Technician-Level II

Description

We are looking for a talented ONSITE SERVICE TECHNICIAN - LEVEL II to join our team specializing in SERVICE for our DISTRIBUTION BUSINESS SEGMENT in KANYE, BOTSWANA.

In this role, the candidate will make an impact in the following ways:

  • Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs

  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools

  • Coaches on preventative maintenance activities and basic repairs completed by customer employees

  • Escalates unresolved issues to more experienced On Site Technicians and/or Supervisor

  • Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor

Qualifications

To be successful in this role the candidate will need the following:

  • Apprentice Certified Engine Technician (Preferred)

  • Vocational diploma from relevant technical institution (NCC/NQF5)

  • Current relevant electrical certification (optional)

  • Valid driving license minimum class B

Job SERVICE

Primary Location Botswana-Southern-Kanye-Botswana, Jwaneng, Mine Site

Job Type Shop

Recruitment Job Type Technician

Job Posting Sep 2, 2022, 5:16:31 AM

Unposting Date Ongoing

Organization Distribution Business

Req ID: 220007KY

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