Veterans Jobs

Senior Application Engineer

Description

This dual customer/product focused position serves as the senior technical liaison between OEMs and represents our customers during new product development programs. Applying Cummins’ products to customer vehicles requires the development of technical specifications, implementing new design configurations, and delivering high performance, low-cost equipment and system solutions integrated with customers’ products in a variety of applications. Integrating high quality and optimized customer solutions requires the interaction with sales and marketing teams.

• Obtains input and negotiates with Subject Matter Experts and Value Package Introduction (VPI) Teams and delivers product data and installation requirements to Application Engineers and OEMs

• Makes decisions in the areas of product selection, design, and integration that impact OEM machine performance, optimization and quality

• Applies and improves processes such as Installation Quality Assurance, OEM integration and product selection and tools such as Advisor, Cummins OnLine Specifications (COLS) and Global Customer Engineering (GCE) required to support the processes and enable high quality decision making.

• Develops strong working relationships with customer technical counterparts to serve as their primary liaison to deliver specialized product technical information, manage product specifications, communicate product change information, conduct complex installation issue resolutions and facilitate customer requests

• Applies technical expertise in the areas of product, application and market knowledge to support OEM product selection and equipment design

• Leads the translation of customer needs and "voice of the customer" into functional product requirements to provide input on program-related decisions

• Serves as customer/market advocate inside Cummins during participation in new product development programs, design reviews and product change request processes

• Ensures products are applied and installed correctly to meet customer system requirements and environments

• Assures installation quality by validating prototype machine performance and ensuring installations meet Cummins requirements

• Utilizes Analysis Led Design (ALD) and Six Sigma tools to optimize product and system performance

• Proposes innovative customer-focused initiatives and projects

• Assists with the transfer of knowledge through coaching and mentoring less experienced engineers

• Provides independent leadership of smaller business impact projects or ownership of complex components, products, systems or services with greater elements of ambiguity over the senior or lead engineer level and with full accountability to the project team.

• Delivers independent execution of established and emerging work processes and systems, while still developing technology or product knowledge.

• Leads the development and improvement of work processes and systems across a functional discipline area within a business unit site.

• Coordinates and directs work amongst technicians and temporary student employees, assists in the transfer of knowledge to lesser experienced engineers through either indirect (scope of influence) or direct management of a small, local group of engineers.

• Provides support and guidance to influence technical direction within a project team and continues to develop proficiency in the competency areas critical to success in the role.

• Operates as a recognized specialist in a discipline or product area within the immediate team.

私たちカミンズグループは、世界を担うパワーソリューションを創造します。カミンズでは、従業員のエネルギー、ビジョン、潜在能力を解き放ち、世界に力を与えます。

今回、カミンズジャパンでは、拡大する日本のデータセンター市場に発電システムやソリューションを提供するチームののアプリケーションエンジニア（機械エンジニア）を募集しています。カミンズ製の発電機セットを顧客のプロジェクトへ設計的に適応させる仕事で、関東をはじめ、北海道、新潟、大阪にデータセンターを持つお客様に対し、非常用発電システムの技術的なコンサルタントをしていただきます。

プロジェクトの進捗状況により、月に数日、現場に行っていただくこともありますが、それ以外はリモートワークも可能ですのため、ライフワークバランスがとりやすくなっています。また、プロジェクトのメンバーには、外国人もいるため、英語を使っての実務経験を活かす／伸ばす環境です。

ディーゼルエンジン発電装置の設置と、その建屋への影響に関する機械的な知識及び経験が豊富な方は、即戦力として歓迎します。

■非常用発電機の技術サポート、導入支援

・顧客との関係構築

・顧客要求事項の解釈

・規制要件の認識

・適用可能なシステムおよびソリューションの推奨

・システム・インストール要件の伝達

・システム設置設計のレビュー（紙面）

・システム設置のレビュー（現場）

・技術文書の作成

・テストと試運転のサポート

Qualifications

Skills

• Machine Integration and Optimization - Combines various parts or sub-systems into a whole to achieve the output most desired by the customer; applies Cummins' installation requirements using our standard tools, processes and identified best practices to ensure optimization of performance, reliability, cost and quality; analyzes technical issues using proven problem-solving and troubleshooting techniques for rapid resolution.

• Product Application Support - Ensures new product information is available by developing and managing accurate and complete technical content in a timely manner to support our customers and the business; provides new options through management of technical systems to support sales to all of our markets; defines installation requirements and develops innovative tools with in-depth, cross-system knowledge and industry experience for successful design and integration.

• Product Function Modeling, Simulation and Analysis - Impacts product design decisions through the utilization and/or interpretation of computational tools and methods that predict the capability of a product's function relative to its system, sub-system and/or component level requirements.

• Product Installation Quality - Identifies and applies ways to improve machine integration to minimize rework and deliver the best product; applies standard Cummins processes based on the experience and knowledge of product installation experts; ensures that products are installed correctly and meet requirements through an installation review process.

• Product Problem Solving - Solves product problems using a process that protects the customer; determines the assignable cause; implements robust, data-based solutions; and identifies the systemic root causes and recommended actions to prevent problem reoccurrence.

• Product Selection - Guides customers to the best product offerings for their markets and applications; offers best-fit solutions to customers by optimizing product specifications to make Cummins' offerings easy to install into new applications; represents features and benefits of products in terms that customers understand; ensures Cummins' products aren't misapplied through using Cummins' technical information systems, local and application requirements.

• Technical Customer Management - Represents Cummins to our customers by being the interface for all technical aspects; provides engineering data, documentation and training to customers to support the design and integration of equipment; ensures that the customer's business is not interrupted by managing Cummins' product changes through the use of our change processes and regular communications with Product Development and the customer.

• Builds networks - Effectively building formal and informal relationship networks inside and outside the organization.

• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

• Customer focus - Building strong customer relationships and delivering customer-centric solutions.

• Decision quality - Making good and timely decisions that keep the organization moving forward.

• Drives results - Consistently achieving results, even under tough circumstances.

• Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

• Resourcefulness - Securing and deploying resources effectively and efficiently.

Education, Licenses, Certifications

• College, university, or equivalent Bachelor's degree in Engineering or appropriate STEM field is required.

• Post-graduate (Master's) degree relevant to this discipline area may be required for select roles.This position may require licensing for compliance with export controls or sanctions regulations.

• 機械・メカトロニクス工学の学位または機械・メカトロニクス工学のディプロマ、またはそれに準ずる実務経験を有する方

Experience

• Prior Senior or Lead Engineer equivalent work experience in a relevant discipline area is required with a demonstrated track record of technical problem solving and quality decision making. Knowledge of MS Office tools is preferred

• 基礎レベル（読み書き・簡単な会話レベル）

• エンジンまたはエンジン駆動の発電セットまたは同様の機械システム

• 入札前、入札中、プロジェクト現場での製品アプリケーションエンジニアリング

• エンジニアリング図面、ダイアグラム、データシートの解釈

• 基本的な2DオートCAD、MSオフィス

Required qualification/experience/language proficiency.

• Bachelor's degree in Mechanical Engineering or bachelor's degree in Mechatronics Engineering or extensive Industry Experience (with diploma or similar qualification)  

• Japanese Language – fluent level

• English Language – Basic Read/Write. Willing to further develop English skills.

• Engineering background of Diesel Power Generation with project execution experience 

• Communication skills (ability to advise customers and build relationships) 

Job ENGINEERING

Primary Location Japan-Tokyo-To-Minato-Japan, Minato-ku, CJL Office

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Feb 27, 2024, 10:00:00 AM

Unposting Date Ongoing

Organization Distribution Business

Role Category Hybrid - Potential for Partial Remote

Relocation Package Ineligible

Req ID: 240001FT