Engine Field Service diesel technician

  • Career Path: Service
  • Organization: Cummins Inc.
  • Role Category: Hybrid
  • Job Type: Technician
  • ReqID: 2414087

We are looking for a talented local Field service technician to join our team in Mississauga, Ontario.

At Cummins, we uphold the highest safety standards to ensure a secure working environment for all employees.

This is a field service diesel technician role- Enjoy the convenience and benefits of a company supplied vehicle.

In order to be successful in this role you will need the following:

Education, Licenses, Certifications:

  • 310T OR 421A Red Seal Endorsement is mandatory for this position.

  • Locally valid driving permit (Preferred)

  • This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

  • Significant field service work experience

  • Experience working on Transit/Automotive, On-highway, Agricultural, Marine and Industrial engines.

  • Nat Gas/EV Training (TSSA Certified) is considered an asset for this role.

  • Experience with high Horsepower engines (19L and above).

  • Expert level knowledge of and/or experience with engine products

  • Customer service experience

Qualifications

• A copy of your red seal certification or trade’s diploma is required for this position.

• A copy of a 5 years driver’s abstract is required for this position.

• A valid local driver’s license is required for this position.

Responsibilities

About the role:

  • Working hours 7am-330pm Monday-Friday

  • Work is mainly in the GTA area

  • Cummins offers annual bonuses

  • Boot and tool allowances available

  • Benefits starts day 1

In this role, you will make an impact in the following ways:

  • Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.

  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.

  • Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.

  • Escalates unresolved issues to product specialists or supervisor.

  • Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.

  • Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional sales and service opportunities with customer.

  • Completes training in line with skill and business requirements.

  • Maintains service vehicle and tools for cleanliness and proper operation.

  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

Min Salary $42.88

Max Salary $

PLEASE BE ADVISED: Cummins has been made aware that there are a number of scams that take advantage of job seekers in a variety of ways. Depending on the scam, scammers look to collect confidential information to use for identity theft or try to get money from job seekers during the recruitment process. Cummins will never ask for money during the application, recruitment, or on-boarding process. To learn more about the most common job scams, tips on how to avoid being scammed and federal reporting procedures, please visit consumer.ftc.gove/articles/0243-job-scams