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Cummins Inc. Parts Manager in Mississauga, Ontario

Parts Manager


In this role, you will make an impact in the following ways: 

Manages a team of Service Parts Supervisors.

Responsible for managing team of Service Parts Supervisors, provides employee performance feedback, provides opportunities for employee development, and enhance employee career growth.

Provide leadership, direction, and support to each Service Parts Supervisor on launches to ensure that worldwide service parts support for Cummins customers, OEM’s, and the Cummins Distribution Channel is available at first shipment for new product launches.

Responsible for improvements and organizational development.

Proactively participate in reviews to ensure roadblocks are being removed.

Demonstrate leadership for Service Parts Capability processes and business results.

Resolve complex service parts issues for the team.

Ensure that policies and procedures are followed, appropriate productivity is achieved, and that employee questions are answered.

Ensures that new information regarding service parts and procedures is communicated to the Service Parts Capability and Quality Processes organizations.

Demonstrate leadership of Six Sigma for Service Quality Processes and Service Parts Capability organizations.

Support a culture of Customer Support Excellence (CSE) throughout the Service Quality Processes organization.

Coordinate and facilitate regular cross-functional improvement workshops with interfaces at the master Parts Distribution Centers.

Evaluate workload distribution for the group.

Demonstrate impact as a leader through coaching and development of others: Supervisors and Specialists.


To be successful in this role you will need the following skills

Motivate Others - Solid understanding of how to motivate others. Sets goals that challenge a team to higher performance levels yet pushes when necessary to get things accomplished. Creates a positive work environment with a focus on bottom line results.

Establishes Plans - Solid understanding of how to establish plans. Develops short- and long-range plans that are thorough, realistic, and effective in meeting goals.

Manage Execution - Demonstrated results indicating deep knowledge of managing execution. Coordinates performance across regions, teams, and departments on complex projects and work flows. Measures effectiveness of execution through defined metrics and disciplined monitoring.

Aftermarket Parts - Engine Business Unit (Ebu) - Demonstrated results indicating understanding of the aftermarket parts system for current product and VPI launch supports. Trains and/or mentors this skill.

Performance Management - Has a good understanding of organizational values and goals, translates them into performance standards and applies and leads others through this process.

Product Structure - Can apply the rationale around the identification of product items and the methodology for structuring this information into saleable, manufacturable and serviceable product to a wide range of work situations. No guidance is needed and the skill can be applied at an advanced level. A person is able to train and coach others in developing and applying this skill on a limited basis.

Staffing - Has a solid understanding of existing selection tools and effectively demonstrates the use of these tools in the staffing process.

Global Perspective - Consistently demonstrates understanding of the company's role in global markets. Understand issues, trends and perspectives of various cultures and countries that are relevant to the company. Anticipates and actively engages with global, cross-functional, cross business unit stakeholders during the design and implementation of business decisions and initiatives with a global scope or impact.

Education, Licenses, Certifications

College, university or equivalent degree in Business, Engineering or related field required.

This position may require licensing for compliance with export controls or sanctions regulations.


Distribution Channel or Material Management experience required.

Ability to lead warehouse teams and office team. Build customer relationships and solve internal roadblocks


Primary Location Canada-Ontario-Mississauga-Canada, ON, Mississauga, Cummins Eastern Canada

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Mar 19, 2021, 4:15:45 PM

Unposting Date Ongoing

Req ID: 2100017P