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Cummins Inc. PG Field Service Technician in Ottawa, Ontario

PG Field Service Technician

Description

No, this isn’t one of those ordinary jobs.

Cummins is a team of dependable, innovative thinkers, who are empowered to generate and deliver solutions for customers, community, and environment. Our employees develop their careers through the challenges only a diverse, global innovator can promise. This is a collaborative culture where thinking beyond your desk is more than part of the job. It is the job.

This is what we call Working Right.

As part of Cummins, we will add to your current skills by providing training, encouragement and growth within a teamwork environment. We invest in your professional growth by providing you with education and training opportunities to keep current on industry standards and products. You will gain valuable knowledge of the diesel engine industry and skills that will last a lifetime.

A commitment to excellence is deeply rooted in Cummins tradition of exceptional service. Our employees are dedicated to delivering the “Best Every Time, Every Day” with the goal of earning customers for life!

We take pride in providing an unmatched high caliber of service and support for Cummins engines, generators, filters, and related products that serve the varied needs of our customers. Crucial to accomplishing this is the energy and commitment of Cummins employees to the company.

Your Responsibilities May Include:

  • Completing preventative maintenance and/or basic repair activities on generators or components at the customer site with minimal direction.

  • Engaging with customers in a courteous and professional manner.

  • Applying the use of specialized tools and following documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.

  • Escalating unresolved issues to more experienced Field Service Technicians and/or Supervisor.

  • Performing preventative maintenance activities as per documented schedules and standards on power generation products in the field.

  • Completing required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens.

  • Completing training in line with skill and business requirements.

  • You will be expected to adhere to all our relevant Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.

Qualifications

Skills/Knowledge/Abilities

Broad mechanical and electrical repair and maintenance abilities.

Capable of electrical repair and maintenance with minimal supervision – hands on exposure to working on power generation products.

Ability to work safely and identify safety risks, including completion of any required safety training and the Job Safety Assessment process.

Effective utilization of diagnostic tools.

Ability to understand the relationships between GenSet components and inform more senior Field Service Technician as to which GenSet component may be causing the performance issue.

Education, Licenses, Certifications

Certified Power Generation/ Electrical Technician (Preferred)

Vocational diploma from relevant technical institution

Current relevant electrical certification

Locally valid driving permit

Experience

Minimal level of workshop related experience required.

Basic level knowledge of and/or experience with power generation products.

High Voltage / Low Voltage experience.

Customer service experience.

Job SERVICE

Primary Location Canada-Ontario-Ottawa-Canada, ON, Ottawa, Cummins Eastern Canada

Job Type Shop

Recruitment Job Type Technician

Job Posting Oct 28, 2019, 1:20:54 PM

Unposting Date Ongoing

Req ID: 190004TO

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