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Cummins Inc. Rocky Mount Engine Plant- PRODUCT SUPPORT TECHNICIAN in Rocky Mount, North Carolina



We are looking for a talented Product Support Tech to join our team at our Rocky Mount Engine Plant.

In this role, you will make an impact in the following ways:

Creates and maintains specifications (drawings and models) of Cummins products per company, industry, national, and international standards, while positively impacting the organization's performance.

Ensures model and drawing quality.

Creates and maintains product specifications utilizing Geometric Dimension and Tolerancing.

Utilizes Computer Aided Design (CAD) data management tools for configuration control and to maintain security.

Ensures application of company, industry, national, and international standards.

Processes internal engineering work requests.

To be successful in this role you will need the following:

This role is primarily responsible for addressing product issues that impact the RMEP production lines, both Assembly and Machining. This is a front line problem solving role that will require Critical Thinking skills, determination, organization, and the ability to work under time constraints to protect production schedules.

This role requires achieving proficiency with multiple electronic environments that are unique to Cummins such as IMS, COLS, and CMES, plus MS applications, Sharepoint, Windchill, Creo (3D modeling), and other third party software.

This role requires the ability to create multi-slide PowerPoint presentations for both targeted and wide audiences to effectively communicate problem statements and solutions.

This role requires a team-oriented mindset to work within a highly collaborative structure for effective problem solving in a fast paced production environment.

This role requires a responsible, self-motivated individual who is focused on continuous improvement and personal growth. A successful team member is someone who derives satisfaction from solving problems in real time and is determined to prevail in less than ideal conditions.

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization


Primary Location United States-North Carolina-Rocky Mount-US, NC, Rocky Mount, CDC Case-Cummins

Job Type Experienced - Exempt / Office

Recruitment Job Type Office

Job Posting Apr 19, 2022, 8:26:38 AM

Unposting Date Ongoing

Organization Engine Business

Req ID: 220000LB