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Cummins Inc. Service Engineer in Seymour, Indiana

Service Engineer

Description

Our culture believes in POWERING YOUR POTENTIAL . We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented VPI Service Engineer to join our team specializing in Engineering for our Power Systems Business in Seymour, Indiana, US. This dual product/customer focused position acts as technical liaison between the Cummins field service organization and the Engineering, Quality, & Manufacturing organizations to proactively identify, define, and prioritize product issues and to implement both short-term and long-term solutions.”

In this role, you will make an impact in the following ways:

  • Investigating product or system problems, understands causal mechanisms, recommends appropriate action, and documents results with guidance from more experienced team members.

  • Apply and support product problem solving processes such as the seven-step problem solving approach and tools such as the product development roadmap to enable high-quality repair events.

  • Preparing the service channel for efficient service events, confirming that parts and special tools are available, service information (including diagnostics) is accurate and translated, and special care is ready for customers of new products.

  • Collaborating with technical experts in the area of failure analysis and data trends to implement final product resolutions to reduce customer downtime.

  • Manage large-scale development or issue resolution projects.

  • Owning problem resolution for moderately complex components, products, systems, subsystems or services with a greater degree of technical complexity and ambiguity over the entry level engineer level and with greater accountability to the project team.

  • Providing independent execution of established work processes and systems, while still developing technology or product knowledge; engages with the improvement of systems and processes.

Qualifications

To be successful in this role you will need the following:

  • Prior entry level engineering equivalent work experience in a relevant discipline area is required.

  • Communicated effectively, develops consistent communication with functional team members to help drive forward deliverables and tasks

  • Builds networks, effectively builds formal and informal relationships inside and outside the assigned programs

  • Decision quality, able to make good and timely decisions that keep the VPI programs and functional teams moving forward

Education, Licenses, Certifications

Bachelor's degree in Mechanical or Electrical Engineering or other relevant technical disciplines is required

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Job ENGINEERING

Primary Location United States-Indiana-Columbus-US, IN, Seymour, Cummins Industrial Center

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Jul 28, 2022, 3:30:53 PM

Unposting Date Ongoing

Organization Power Systems Business

Req ID: 220005IV

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