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Cummins Inc. Technical Specialist in Tawau, Malaysia

Technical Specialist


We are looking for a talented Technical Specialist to join our team specializing in engine servicing/repair for our workshops/customers across Malaysia especially Kota Kinabalu, Sabah.

In this role, you will make an impact in the following ways:

  • Technical specialist and primary customer support contact to diagnose and execute complex repairs to generators and components at the customer’s site

  • Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs

  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site

  • Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field

  • Escalates unresolved issues to product specialists / Supervisor

  • Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review of repair plans, parts lists, etc

  • Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.

  • Completes training in line with skill and business requirements

  • Maintains service vehicle and tools for cleanliness and proper operation

  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor

  • To overhaul and troubleshoot diesel engine including basic Electrical component project (components, procedures)

To be successful in this role you will need the following:

  • Minimum of 1-5 years of experience with Vocational diploma in Engineering of Electrical/Mechanical/ Automotive from relevant technical institution

  • Locally issued valid driving permit of GDL Malaysia License

  • Significant field service work experience, preferably in servicing/repairing diesel engines

  • Experienced in providing technical advice and coaching to more junior technicians for experienced applicants.

  • Knowledge of Microsoft Office (Words and Excel) for reports

Compensation and Benefits

Salary rate commensurate with experience. Flexi Benefit. Variable Compensation (bonus). Annual Salary Review. Life Insurance. Medical / Hospitalization Insurance.

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.


Primary Location Malaysia-Sabah-Tawau-Malaysia, Tawau, Branch - Thian Mee

Job Type Shop

Recruitment Job Type Technician

Job Posting Sep 6, 2021, 12:38:19 AM

Unposting Date Ongoing

Req ID: 210005AQ