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Cummins Inc. Sr. Technical Specialist - Cummins Care in West Valley City, Utah

Sr. Technical Specialist - Cummins Care

Description

In this role, you will make an impact in the following ways:

  • Provide technical support for complex service related issues.

  • Serve as technical support resource providing diagnostic support on complex and hard to diagnose warranty and non-warranty repair events.

  • Formulate and direct complex repair plans.

  • Document the results of diagnostic and repair actions in the appropriate database clearly and concisely.

  • Manage the escalation of more complex requests to the appropriate level of support.

  • Lead diagnostic support and escalation process improvement activities.

Qualifications

To be successful in this role you will need the following:

  • Intermediate level of relevant work experience required. Prior experience in a technical role is preferred.

Education, Licenses, Certifications

  • Demonstrated role competence is required. College, university, or equivalent Bachelor's degree in relevant discipline is preferred

  • This position may require licensing for compliance with export controls or sanctions regulations.

Compensation and Benefits

Base salary rate commensurate with experience. Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after taking into account relevant factors, including a candidate’s qualifications and experience, where appropriate. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Cummins and E-verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

Job SERVICE

Primary Location United States-Utah-Salt Lake City-US, UT, West Valley City, Cummins Rocky Mountain

Job Type Experienced - Exempt / Office

Recruitment Job Type Exempt - Experienced

Job Posting Oct 6, 2021, 5:10:53 AM

Unposting Date Ongoing

Req ID: 210006SL

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